PRIVACY POLICY  •  TERMS OF USE


PRIVACY POLICY

Juki America, Inc. respects the privacy of our users and has developed this Privacy Policy (“Privacy Policy”) to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as a user of the www.JukiHome.com Website (the "Site"), the personal information we collect, how that personal information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using the Site or transacting business with us. By using the Site, you are accepting the practices described in this Privacy Policy.  This Privacy Policy, however, does not apply to any third party sites that may be linked to the Site, or any relationships you may have with the businesses listed on the Site.

The terms "we," "us," and "Juki" refer to Juki America, Inc., a New Jersey corporation.  The terms "you" and "your" refer to you, as a user of the Site. The term "personal information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, address, telephone number, email address, and any other data that is tied to such information.

I.  Information We Collect and How We Use It

We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

Account information.  If you create an account to take advantage of the full range of services offered on the Site, we ask for and record personal information such as your name, address, telephone number, email address, age, product/purchase information and your sewing interests. We may also collect and store any personal information you provide to us in some other manner including through surveys conducted on the Site or emails you send directly to us. This includes identifying information, such as the email address you use to send the message and any other personally identifying information you include in the text of your email message.

Feedback.  If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.

Activity.  We record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. You cannot be identified from this aggregate information.

Cookies.  We send cookies to your computer in order to uniquely indentify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Site may not work properly or at all.

Other TechnologiesWe may use standard Internet technology, such as web beacons and other similar technologies, to track your use of the Site.  Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.  We also may include web beacons in promotional or other email messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online content or other activities.

Enforcement.  We may use the information we collect in connection with your use of the Site (including your personal information) in order to investigate, enforce, and apply our Terms of Use and Privacy Policy.

Other Uses of the Personal Information We Collect.  We may use the personal information that we collect about you to:

  • register your products for warranty purposes;
  • deliver the services that you have requested;
  • manage your account and provide you with customer support;
  • inform you of any product recalls or updates;
  • perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
  • communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
  • verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • enforce the terms and conditions of our Terms of Use;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

II.  Information Collected by Third-Parties.

We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements or provide applications and services on the Site. These companies may use tracking technologies, such as cookies or web beacons, to collect information about users who view or interact with their advertisements or use their applications and services.  The Site does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and personalize online experiences and gauge their effectiveness.

III.  With Whom We Share Your Personal Information

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on the Site.

Personal information.  We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.

We may share personal information with:

Authorized service providers:  We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Affiliates:  We may share your personal information with our subsidiaries, joint venturers, or other companies under a common control (collectively, "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

Legal Requirements

We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms of Use and Privacy Policy; (iii) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (i) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.

In the event that we enter into a substantial corporate transaction with one or more third parties, such as the sale of our business, a divestiture, merger, consolidation or asset sale, we may share your personal information to such third parties as it is an asset of the company.

Non-Personal Information

We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.

Third Party Privacy Practices

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.

IV.  Links

The Site may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

V.  Controlling Your Personal Data

Currently, our Site does not provide the functionality to allow registered users to modify their personal information and privacy preferences.   However, upon your written request, we will use commercially reasonable efforts to update your personal information or close your account on the Site.  Nevertheless, we may still retain your personal information in our systems. Registered users who wish to update their personal information or close their account should contact us at myjuki@jukihome.com.

VI.  Security

Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on the Site, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

VII.  Emails and Opt-out

Registered and unregistered users who receive emails from us may also opt-out of receiving further e-mails by following the instructions contained in our e-mails. Despite your indicated email preferences, we may send you notices of any updates to our Terms of Use or Privacy Policy.

VIII.  Children's Privacy

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

IX.  Visiting Our Websites from Outside the United States

This Privacy Policy is intended to cover collection of information on the Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected.  By using the Site, you understand that your personal information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

X.  No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Site.

XI.  Terms and Modifications to this Privacy Policy

We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last email address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of the Site. Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to remove your account with us. Continued use of the Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

XII.  Dispute Resolution

If you believe that we have not adhered to this Privacy Policy you may write to our Privacy Officer at the following address:

Juki America, Inc.
Privacy Officer
8500 NW 17th Street, Suite 100
Miami, FL  33126
E-mail: myjuki@jukihome.com

In your letter or email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.

XIII.  Contacting the Site and Access to Your Personal Information

Upon written request, subject to certain exceptions, we will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information above. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you. We may charge you a fee to access your personal information to cover our costs; however, we will advise you of any fee in advance, which will be no more than any maximum fee prescribed by law.

If you have any questions about this Privacy Policy, the privacy practices of this Site, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us using the contact information listed above.

Last Updated February 7, 2014

 

TERMS OF USE

This Terms of Use governs your use of the www.jukihome.com Website (the "Site"). By using or visiting the Site, you expressly agree to be bound by this Terms of Use and to follow these terms and all applicable laws and regulations governing the Site.  A "user" is someone who accesses, browses, crawls, scrapes, or in any way uses the Site.  The terms "you" and "your" refer to you, as a user of the Site. The terms "we", "us", "our", and "Juki" refer to Juki America, Inc., a New Jersey corporation.

PLEASE READ THIS TERMS OF USE CAREFULLY. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS. DO NOT USE THE SITE IF YOU ARE UNWILLING OR UNABLE TO BE BOUND BY THESE TERMS.

Use of the Site

You agree that you are only authorized to visit, view, and retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify, or otherwise distribute the material on this Site for any commercial use, or for any purpose other than as described in this Terms of Use.  You also agree not to deep-link to the Site for any purpose, unless specifically authorized by us. 

USE VOID WHERE PROHIBITED

Use of the Site is void where prohibited by law. By using this Site, you represent and warrant that you have the right, authority, and capacity to enter into this Terms of Use and to abide by all the terms and conditions hereof.

Registration

In order to take advantage of certain features on the Site, you may be required to register with www.jukihome.com.  For example, you may be required to register with us if you want to set up an account, where you can register your product for warranty purposes, receive product updates and/or newsletters, and receive information regarding any product recalls.  Our use of any personal information that you provide to us during the registration process is governed by our Privacy Policy.

Your Account

By having an account with us, you agree to take full responsibility for maintaining the confidentiality of your account user name, password, and all related activity that occurs under your account user name.  You agree to notify us immediately of any unauthorized use of your account.  In creating an account, we may ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else, provide an email address other than your own, or create multiple accounts.  If you violate these terms, we may, at our sole discretion, terminate your account(s), remove or modify any account-related content or access (including, without limitation, newsletters and/or user profile information), or take any other action that we believe is appropriate.

Third Party Links

The Site may reference or link to third-party sites throughout the World Wide Web. We have no control over these third party sites or the content within them. We cannot guarantee, represent, or warrant that the content contained in these sites is accurate, legal, and/or inoffensive. We do not endorse the content of any third-party site, nor do we warrant that it will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against us for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at myjuki@jukihome.com, and we will investigate your claim and take any action we deem appropriate at our sole discretion.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not copy, reproduce, alter, modify, create derivative works from, or publicly display any content (except for your own personal, non-commercial use) from our Site without our prior expressed written permission.

Unauthorized Use of the Site

Illegal and/or unauthorized uses of the Site, including, without limitation, unauthorized framing of or linking to the Site or unauthorized use of any robot, spider, or other automated device on the Site, will be investigated and subject to appropriate legal action.

Use of Site Outside of the United States

Information on this Site includes descriptions of products and services available in the continental United States of America only. This Site is intended for use by residents of the United States of America only and we make no representation that the content of this Site is applicable or appropriate for use in other countries. Juki makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. This Site is controlled and operated by Juki from its offices within the United States.

Children

Children under the age of thirteen (13) may not use the Site.

Injunctive Relief for Violations

You agree that monetary damages may not provide a sufficient remedy to us for violations of this Terms of Use and you consent to injunctive or other equitable relief for such violations.

DISCLAIMERS AND LIMITATION OF LIABILITY

THE SITE AND ALL SITE CONTENT IS MADE AVAILABLE TO YOU ON AN "AS IS" BASIS. WE MAKE NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO (1) THE OPERATION AND FUNCTIONALITY OF THE SITE, (2) THE ACCURACY, INTEGRITY, COMPLETENESS, QUALITY, LEGALITY, USEFULNESS, SAFETY, AND IP RIGHTS OF ANY OF THE SITE CONTENT. WE FURTHER DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, THAT YOU OBTAIN FROM US OR THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION, OR CONDITION NOT EXPRESSLY STATED HEREIN.

WE DISCLAIM ALL LIABILITY FOR ANY (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, OR (B) LOSS OF INFORMATION OR DATA.  WE FURTHER DISCLAIM ALL LIABILITY FOR ANY LOSS OR DAMAGE ARISING OUT OF YOUR USE OF THE SITE AND SITE CONTENT. YOUR USE OF THE SITE AND SITE CONTENT IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY RESULTING LOSS OR DAMAGE, INCLUDING, BUT NOT LIMITED, TO ANY LOSS OF DATA OR DAMAGE TO YOUR COMPUTER FROM VIRUSES THAT MAY BE DOWNLOADED TO YOUR COMPUTER IN THE COURSE OF USING THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU RESIDE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS SHALL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.

Indemnity

You agree to indemnify and hold harmless Juki, its subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, shareholders, employees, agents and representatives of each of them, from and against any claim or demand, including costs, liabilities and legal fees, made by any third party due to or arising out of (i) your access to or use of the Site, (ii) your violation of these Terms of Use, or (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity.  We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Disputes

If there is any dispute about or involving the Site or Juki, you agree that any such dispute will be governed by the laws of the State of Florida without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts in Miami-Dade County, Florida. If any part of this Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions.

Modifications

We may modify these Terms of Use from time to time. When changes are made, we will notify you by making the revised version available on this webpage and will indicate at the bottom of this page the date that revisions were last made. You should revisit these Terms of Use on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms of Use.  Your continued use of the Site after any posted modification to the Terms of Use indicates your acceptance of the modification.

Last Updated on February 7, 2014